Our mission is to transform the way people live in cities. With over 16 million possible combinations of gears, colours, handlebars and accessories, we make more than just a bicycle, and we are more than just a bicycle company.
To change urban living, we need passionate, innovative and talented people that want to challenge the status quo and make an impact.
Brompton Junction is our retail brand flagship in key strategic cities around the world. Via in-store experts, brand inspiring environments and the full range of all things Brompton, we strive to offer our community the best in-store experience. We ensure that Brompton Junction is a great place to shop, spend time and be a part of.
Currently our retail network is embarking on an exciting global expansion plan and we are looking for passionate and committed individuals to join our team.
As a key member of the store management team, you will work alongside the Store Manager in this high profile flagship store, to deliver the company objectives for growth and development through a best in class customer experience. Ensuring a strong visual proposition of the store environment is always maintained through consistent housekeeping, VM and grooming standards.
You will possess strong leadership qualities inspiring your team of sales and technical staff to deliver the desired results through motivational coaching and development. Identifying opportunities for growth within the team and giving individual development feedback. You will lead by example to ensure that best in class service levels exceed customer expectations by bringing to life the brand customer journey and ensuring that learning and development is supported through Brompton Academy learning modules. You will support the Store Manager with end-to-end recruitment and onboarding processes for all new starters including probationary reviews.
You will be required to analyse commercial sales data to support the Store Manager with completion of weekly and monthly trade reports, monitoring and tracking store KPIs to motivate the team to reach store targets. Ensuring that store performance is optimised through maintaining replenishment of the stock package and layout in-line with company directives and range plan; whilst highlighting any further stock opportunities and risks. Responsible for leading commercial floor walks during store visits in the Store Manager’s absence and communicating and completing any actions required.
You will be responsible for ensuring compliancy via brand standard operating procedures, supporting with planning and execution of monthly stock counts, and supporting with delivery of stock loss action plan as required.
With an ambitious and dynamic nature, you will take a pro-active approach, recognising development opportunities and having confidence to implement initiatives with the support of the Store Manager. You will support with planning of community event calendar including social media campaigns and posts, ride outs, in-store events, and maintenance classes.
The successful candidate will be adept at meeting and influencing people, maintaining goodwill, creating good impressions, and conveying ideas in a logical and systematic manner. The person fulfilling this function should be a good communicator, positive, enthusiastic, and outgoing, but able to work within procedures on job aspects dealing with facts, standards, and quality. Activity, flexibility, pace and an accommodating, helpful approach are also important requirements of this job. Bringing a sense of urgency to situations when required, demonstrate an active approach, be willing to get involved to increase the pace and achieve goals and objectives.
Leading a team with ease and motivating them to achieve high standards will come naturally to the suitable candidate for this role. The ability to build a rapport with key contacts across relevant HO departments that provide advice on what resources are available both within and outside the organisation will be essential. They will seek direction and authority from others when and if appropriate and achieve set goals in a non-assertive and efficient manner.
The successful candidate will need to remain confident when dealing with any negative situations and encourage others to share their ideas and solutions to improve results. They will use researched factual information when solving problems and apply logic when handling conflict. Providing optimum levels of leadership, encouragement, training, and support in order to help others achieve results and meet targets.
With an active nature you will be someone who has an adventurous and explorative approach to life; ideally with an interest in cycling you will adopt a Brompton into your life with ease. Living the brand you will act with authenticity as a brand ambassador.
From time to time, you may be required to carry out additional duties.